HRMS & NFC Enablement for Regional Rural Banking Operations

Prathma UP Gramin Bank

Prathma UP Gramin Bank is a Regional Rural Bank sponsored by Punjab National Bank (PNB), delivering banking and financial services across rural and semi-urban regions of Uttar Pradesh with a strong focus on financial inclusion.

The Client

Prathma UP Gramin Bank is a Regional Rural Bank (RRB) operating in the state of Uttar Pradesh and sponsored by Punjab National Bank (PNB). The bank plays an important role in extending banking facilities to rural and semi-urban populations, supporting agriculture, small businesses, self-help groups, and priority-sector lending.

With a wide branch presence and a strong rural customer base, the bank manages distributed operations that require efficient workforce management and secure technology systems to support both internal processes and customer-facing services.

Size & Reach

Radio (Akashvani): Operates 591 broadcasting stations, of which 230 have studio facilities, and over 500+ broadcasting centres with a network of 653 transmitters.
Television (Doordarshan): Operates 66 studio centers, over 34 satellite channels (including 28 regional channels), and has over 1,400 terrestrial transmitters.
Digital: Over 185 YouTube channels with a subscriber base exceeding 20 million (2 crore) and over 1 billion views as of 2021. The NewsOnAir app has a listenership exceeding 214 million.
TV Households: DD Free Dish reaches nearly 50 million to 6.5 crore (65 million) households.
Population Coverage: AIR covers 99.2% of the population, while Doordarshan has a potential reach of 90%.
Global Presence: DD India reaches over 190 countries.

The Challenge

As a Regional Rural Bank with geographically distributed operations, Prathma UP Gramin Bank required reliable systems to support employee management and modern banking initiatives.

Key challenges included:

Managing HR operations across multiple branches
Need for centralized employee data and HR workflows
Enabling secure NFC-based capabilities for modern banking use cases
Ensuring system reliability in a regulated banking environment

The Solution

Natural Support Consultancy Services Pvt. Ltd. (NSCSPL) partnered with Prathma UP Gramin Bank to deliver focused enterprise and digital solutions aligned with RRB requirements.

Our solution included:

HRMS Implementation to centralize workforce management, records, and HR processes
NFC Enablement to support secure, contactless, and modern banking use cases
Structured deployment with post-implementation support

The Results

Centralized and streamlined HR operations
Improved visibility and control over employee data
Secure NFC-based system enablement
Stable system performance with ongoing support

THE DETAILS

Client: Prathma UP Gramin Bank
Parent Bank: Punjab National Bank (PNB)
Sector: Banking
Type of Organisation: Regional Rural Bank
Location: Uttar Pradesh, India
Engagement Type: Technology Partner
Project Status: Live / Under Support
Website: prathamaupbank.com

TECHNOLOGY WE USED

WHAT WE DID

HRMS Implementation
NFC Enablement

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