Gujarat Urban Livelihood Mission ERP Case Study

ERP Enablement for Government Department Operations & Urban Development Programs

Natural Group implemented an enterprise ERP solution for Gujarat Urban Livelihood Mission to streamline administrative operations, improve workflow management, and support efficient program execution across departmental functions.

The Client

The Gujarat Urban Livelihood Mission (GULM) is the nodal agency for implementing the central government’s Deendayal Antyodaya Yojana – National Urban Livelihoods Mission (DAY-NULM) across all Municipal Corporations and Municipalities in Gujarat. Its primary aim is to reduce poverty among the urban poor by facilitating skill training, employment, and self-employment opportunities

Size & Reach

Size & Reach in Gujarat

Coverage: Implemented in all Urban Local Bodies (ULBs) across Gujarat state.
Key Metrics (As of 2026 data):
- Street Vendors Surveyed: 209,885.
- Candidates Trained (EST&P): 103,158.
- Self Help Groups (SHGs) Formed: 29,208.
- Loans Sanctioned (SEP): 17,357.
- SHG Bank Linkages: 10,045.
Infrastructure Support: Includes the establishment of shelters for the urban homeless (SUH) and support for street vendors (SUSV).

Global/Contextual Scope

National Context: GULM is part of the nationwide DAY-NULM initiative which focuses on building strong grassroots institutions for the poor.
Partnerships & Recognition: The mission collaborates with local NGOs, such as those in Ahmedabad, to implement initiatives like the UMEED program.
Sustainability Goal: The overall objective is to align urban poverty reduction with long-term goals like the Vision Gujarat 2030, which focuses on transforming the state into a leader in skill training and entrepreneurship.
Technology & Infrastructure: The mission leverages the Integrated Command and Control Centre (ICCC) to monitor infrastructure projects and enhance the quality of life in cities

The Challenge

GULM required a structured enterprise system to improve operational efficiency and streamline departmental workflows across program management and administrative functions.

Key Challenges Included:

Managing multiple administrative and operational workflows
Centralising departmental data and processes
Improving visibility into program operations and reporting
Supporting efficient coordination across departments and stakeholders

The Solution

Natural Support Consultancy Services Pvt. Ltd. (NSCSPL) partnered with Gujarat Urban Livelihood Mission to implement a structured ERP solution aligned with government operational requirements.

Our Solution Included:

ERP implementation for departmental workflow management
Centralised operational and administrative process management
Structured reporting and workflow visibility support
Enterprise deployment and operational support services

The Results

Improved departmental workflow efficiency
Better operational visibility and process management
Centralised enterprise operations and reporting
Stable system performance supporting government initiatives

THE DETAILS

Client: Gujarat Urban Livelihood Mission (GULM)
Sector: Government / Urban Development
Type of Organisation: Government Department
Location: Gujarat, India
Engagement Type: Technology Partner
Project Status: Live / Under Support
Website: gulm.gujarat.gov.in

TECHNOLOGY WE USED

WHAT WE DID

ERP Implementation

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