Natural Support Consultancy Services Pvt. Ltd.

Enterprise HRMS & ERP Enablement for Government Broadcasting Operations

Prasar Bharati

Prasar Bharati is India’s public service broadcaster and a Government of India PSU, responsible for operating Doordarshan and All India Radio, serving millions of citizens across the country.

The Client

Prasar Bharati is an autonomous statutory organisation and a Government Public Sector Undertaking (PSU) under the Ministry of Information and Broadcasting, Government of India. It operates India’s national public broadcasting services, including Doordarshan and All India Radio (AIR).

Prasar Bharati (abbreviated as PB) (transl. Indian Broadcasting Corporation) is India’s state-owned public broadcaster, headquartered in New Delhi, India. It is a statutory autonomous body set up by an Act of Parliament. It comprises Doordarshan, the television broadcaster, and All India Radio, the radio broadcaster, both of which were previously media units of the Ministry of Information and Broadcasting.

Size & Reach

  • Radio (Akashvani): Operates 591 broadcasting stations, of which 230 have studio facilities, and over 500+ broadcasting centres with a network of 653 transmitters.
  • Television (Doordarshan): Operates 66 studio centers, over 34 satellite channels (including 28 regional channels), and has over 1,400 terrestrial transmitters.
  • Digital: Over 185 YouTube channels with a subscriber base exceeding 20 million (2 crore) and over 1 billion views as of 2021. The NewsOnAir app has a listenership exceeding 214 million.
  • TV Households: DD Free Dish reaches nearly 50 million to 6.5 crore (65 million) households.
  • Population Coverage: AIR covers 99.2% of the population, while Doordarshan has a potential reach of 90%.
  • Global Presence: DD India reaches over 190 countries.

The Challenge

As a national public broadcaster, Prasar Bharati required robust enterprise systems to manage its human resources and administrative operations efficiently across multiple locations.

Key challenges included:

  • Managing HR operations for a large, distributed workforce

  • Need for centralized ERP to streamline administrative processes

  • Ensuring data consistency and operational visibility

  • Supporting secure and reliable systems in a government environment

The Solution

Natural Support Consultancy Services Pvt. Ltd. (NSCSPL) partnered with Prasar Bharati to deliver structured enterprise solutions aligned with government and PSU requirements.

Our solution included:

  • HRMS Implementation to centralize employee management and HR workflows

  • ERP Implementation to streamline administrative and operational processes

  • Structured deployment aligned with government governance standards

The Results

  • Centralized HR operations with improved data visibility

  • Streamlined administrative workflows through ERP

  • Improved operational efficiency across locations

  • Reliable enterprise systems supporting ongoing operations

THE DETAILS
  • Client: Prasar Bharati

  • Sector: Government

  • Type of Organisation: Government PSU

  • Location: India

  • Engagement Type: Technology Partner

  • Project Status: Live / Under Support

  • Website: prasarbharati.gov.in

TECHNOLOGY WE USED
WHAT WE DID
  • HRMS Implementation

  • ERP Implementation

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