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Case Study -KOSI Central Bank RRB

BancMate CBS – Case Study

The Bilingual software company

KOSI Kshetriya Gramin Bank rolls out Bilingual Core
Banking to compete with the private sector and meet the
requirements of OLA.

Overview

Country or Region: India
Industry: Banking

Customer Profile

The Kosi Kshetriya Gramin
Bank Limited [KOSI] is an
regional regular bank of
Central Bank of India of
Bihar state of India. KOSI
has 164 branches and
extension counters spread
through out the state.

Business Situation

KOSI was faced with the prospect of increased competition from new private and public sector banks. It also faced the challenge of linking all of its branch operations into a cohesive entity to serve its customers.
The Organisation
The Kosi Kshetriya Gramin Bank Limited [KOSI] is an regional regular bank of Central Bank of India in Bihar state of India. KOSI has 164 branches and extension counters spread through out the state. KOSI offers a full range of financial Products and services in Bihar including deposit taking, term loans and commercial bill acceptances
The bank mainly caters to the needs of the farmers through the KCC Scheme. Apart from this, the bank also caters to the needs of individuals and government Employees/ Companies.
Computerization of the branches for data accuracy, operational ease, to facilitate customer with banking products and centralization of bank’s data was the issue of concern for the far flung branches. One of the important reasons for choosing BancMate – a multilingual package for Rural and Semi Urban branches, was the, ease of learning and the intuitiveness of the software resulting into easy implementation and future support.
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