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Bank of Rajasthan Bancmate Customer Case Study

Regional Bank Improves Real Time Access to Information and Connectivity across Rural Branches

Overview

Country: India
Industry: Banking

Customer Profile

The Bank of Rajasthan was established on May 1943 with an initial capital of INR 10 lakh. Today it has 439 branches and around 4000 employees in the country

Business Situation

Bank of Rajasthan wanted a solution to improve data analysis that would help the bank take more informed, market oriented, business decisions.

Solution

With assistance from Natural Technologies, Microsoft Certified Partner, Bank of Rajasthan standardized on Microsoft® Windows Server 2003 and Microsoft® SQL Server™ 2005 using BancMate, at its Jaipur central office and over 150 branches across India.

Benefits

  • Facilitates informed decision making and business planning
  • Real time access to critical information
  • Improves inter branch connectivity
  • Enhances customer service
I find it absolutely amazing that the finalized financial results of the year ending 31st of March, 2006, are on my table on the 1st of April, 2006.

LB. M. Sharma, Managing Director, Bank of Rajasthan

The Bank of Rajasthan is a leading private sector bank in north India. Its central office is located in Jaipur, Rajasthan. The bank has 12 regional offices, above 450 branches and extension counters, around 350 online branches, 100 fully computerised branches, and 5 service branches, spread across the country.

The Bank standardized on Microsoft® Windows Server 2003 and Microsoft® SQL Server™ 2005 for consolidation of their data of distributed branches using BancMate, a bi-lingual banking solution from Natural Technologies (P) Ltd.. Bank of Rajasthan was able to create and finalise the balance sheet for year ending March 31, 2006 on April 1, 2006. This is an achievement of sorts in the banking industry as 40 percent of the bank’s branches are located in rural and semi urban India. Access to information also implies that the bank can take more informed decisions thereby making the business more profitable and expanding its presence across India.